Customer Testimonials

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DealerRater Apr 17, 2021

Clem was professional. Chang also was professional. Both were straight to the point. I have them both what I needed to have and what the financing needed to be. They did just that. No pushy sales. Chris from accessories also added some floor mats. I appreciate everyone’s work and even the receptionists kept my coffee cup full.. as I am impatient, I felt it took a little long but a drive though fast food joint also takes too long. I am satisfied with my experience!

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DealerRater Apr 12, 2021

Shopping local has it perks! Always a friendly staff and eager to help one out. I feel like Clem and I are old friends ever time I come in. Thank you

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DealerRater Mar 29, 2021

My truck purchase went quick and with ease , which is what I like . In and out with no games . I was pleasantly surprised . Thank you Clem for making this purchase enjoyable

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DealerRater Mar 24, 2021

Clem is a top notch salesman. He was very thorough both reviewing the features of our new pickup, and addressing our concerns regarding the price. Clem is a good listener, and worked hard to be sure we were a satisfied customer. He gets our highest recommendation. You won't go wrong with Clem!

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DealerRater Mar 22, 2021

Clem is excellent as usual. I’ve purchased several vehicles from him over the years. The surprising experience this time was with Chris in finance and George in sales. Chris truly and made the experience great. I hate wasting time and he ensured I didn’t. In a follow up appointment George stepped up and helped when others kept their heads down or said they will help in 5 minutes but never came back in five minutes - Clem was out of the office. George and Chris are awesome as well.

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DealerRater Mar 21, 2021

I had a fantastic experience with Forest Lake Chevrolet. This is my third vehicle from this dealership and every time and am treated with great respect and have received fair pricing. I highly recommend going out of your way to shop at this dealership and ask for Clem!

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DealerRater Mar 18, 2021

Forest lake is excellent with customer service and great deals! Micheal Barth was my sales guy when purchasing my new truck! He went above and beyond to make my experience as smooth as possible! He exceeded my expectations as a salesman. Would highly recommend him to anyone purchasing a new vehicle!

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DealerRater Mar 14, 2021

Thanks Clem and Forest Lake Chevrolet. The process from build to buy was great. Put the truck to work the same day I took it off the lot. Lots of people complimented me on what a beautiful truck I had. Will see what day 2 brings.

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DealerRater Mar 13, 2021

We had a excellent experience working with Chuck Thompson, he was so helpful And knowledgeable and very easy to approach with any questions. We would highly recommend Chuck for your next vehicle purchase. Very personable as well.

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DealerRater Mar 12, 2021

Nothing but good things! Clem was awesome and so was Karen in financing. They both worked well together to make the process super easy and smooth! They really helped me out of a tough spot and will definitely go back!

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DealerRater Mar 7, 2021

I had a pleasant experience with this dealership. It was surprisingly busier than what I expected! Clem was great to deal with as well. A+

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DealerRater Mar 6, 2021

Clem was very helpful along the entire process. He listened to my questions and got answers. The pick up process of my new truck went very well and Clem showed me how to operate the features of my truck before Thank you Clem

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DealerRater Mar 6, 2021

Forest Lake was easy to work with, had great customer service and a solid atmosphere. I am very happy with my purchase and it turned out just as I had hoped for.

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DealerRater Mar 4, 2021

Clem Schiele was the nicest person I could have hoped to by a truck a from! I was a first time new vehicle buyer and Clem and Karen made it pretty painless which I did not expect. They even financed me lower than my Credit Union could! Thanks you Clem and team I appreciate you guys an will defiantly recommend you to friends and family looking for new vehicles!

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DealerRater Mar 1, 2021

My husband and I highly recommend Clem Schiele. He has sold us three vehicles. He is extremely helpful, knowledgeable, friendly, and genuine. He cares about his customers, not only being patient and helpful during the process but also taking the time to check in over the year. Chang Her and Chris Melin were also very friendly and helpful.

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DealerRater Feb 20, 2021

I have done many vehicle purchases and all my vehicles service at this dealership. The sale dept. and service departments are the best . Very knowledgeable staff on all levels.

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DealerRater Feb 20, 2021

Clem was very friendly and extremely helpful in helping sync our phones with the car. Very personable and concerned that all our questions were answered.

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DealerRater Feb 10, 2021

I recommend Tyler Schwinn to buy your next truck from. He answered all my many questions and even put the truck I was most interested in up on a hoist to check the underside. Then gave me a price I couldn't refuse. The lifetime warranty and $500 discount that came with the loan was a big selling point.

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DealerRater Feb 9, 2021

I consistently refer my friends and family to first lake chevy, they have always taken great care of all of us and are very honest.

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DealerRater Feb 7, 2021

Good customer service. Would buy from them next time. Fast transaction and turnaround time for approval. xxxx this all i got don't to say much, done.

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DealerRater Feb 5, 2021

Got new car. Was a good experience. Had engine light on 20 minutes from the lot. Was not thrilled. But Clem on sales has been very helpful in achieving the fix at little cost from what would be 400 to 500 dollars.(even with a as is car) That I'm grateful for.

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DealerRater Feb 4, 2021

Working with Clem was great. He explained everything and went over my new car with me. I would go see him again for my next car.

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DealerRater Jan 30, 2021

We had a great experience with Clem and the entire team at Forest Lake Chevrolet, from the friendly faces at the front door all the way through financing! Clem was extremely helpful in explaining the leasing process, answering all of our many questions, and helping us find the perfect truck. We will absolutely be purchasing our future vehicles here and recommending Clem to all our friends and family!

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DealerRater Jan 20, 2021

Thank you to Clem, Chang and everyone that stayed past hours to help us get into my dream vehicle. Couldn’t be happier with this purchase and the experience we had. Clem helped answer all our questions and concerns every step of the way.

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DealerRater Jan 13, 2021

Very nice place. Sales reps know their stuff. Clem Schiele was very knowledgeable and helpful in car buying process. He even made sure my original plates were clean before putting on the car and topped it off with fuel. Great service and great experience.

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DealerRater Jan 9, 2021

everything was easy. thanks you Clem. he was very helpful and took care of all my request. i will definitely get my other car from here

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DealerRater Jan 4, 2021

This dealership is top notch! My wife has purchased 2 vehicles from Clem and now I just purchased my dream truck from him. The whole experience was fantastic.

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DealerRater Jan 3, 2021

Very helpful!!! Took care of me! No issues! Clem was amazing and helping me find the best truck for me! Thank you forest lake Chevy

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DealerRater Dec 30, 2020

I have purchased numerous vehicles in my past. This Was the easiest and most enjoyable experience I have had! Clem and the team took great care of me! I will buy again from them

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DealerRater Dec 27, 2020

We were very pleased with FLAG and with the service and expertise that Clem Shiele provided us. Clem was very knowledgeable about all the vehicles he showed us and helped select the vehicle that fit our needs.

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DealerRater Dec 23, 2020

This is the second vehicle I have purchased from Clem at FL Chevrolet Cadillac. Clem is wonderful to work with and takes into consideration everything you are looking for, taking the time to research potential vehicles. Our interaction started over the phone where he searched available vehicles and gave me quick call backs when he needed to research a specific vehicle of interest. By the time we got to the dealership Clem had my potential car parked out front ready to go for a test drive. I was very impressed with Clem’s knowledge on my new Buick LaCrosse, there ...

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DealerRater Dec 22, 2020

Outstanding salesman! Clem makes the process simple and enjoyable. Very knowledgeable and no pressure. I have purchased 2 vehicles from him and will continue work with him.

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DealerRater Dec 18, 2020

Clem made the buying experience comfortable and seamless. We will be back when we need another car. He had everything set up, installed our phones, showed us special features. This was the most pleasant buying experience we have ever had.

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DealerRater Dec 12, 2020

Clem is an exceptional rep, who I have had the pleasure working with on multiple occasions. Grateful for his knowledge, patience, and trustworthy approach to every customer.

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DealerRater Dec 8, 2020

Forest Lake Chevrolet Cadillac is the dealership to go to when buying a new or used vehicle . Their pricing is on point so you know you are getting a great deal . They offer the Life Time Powertrain Warranty on most new and used models so you have peace of mind knowing if anything major goes wrong you are covered . Lastly their service is outstanding . Can't say enough positive things about my experience.

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DealerRater Nov 15, 2020

We have purchased multiple vehicles from Forest Lake, always easy to do business with. Rock Hauser and Clem are always ready to make the experience easy, smooth and painless

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DealerRater Nov 7, 2020

Always great working with Clem. He knows the product, and got everything done quickly and accurate for me. You can tell he enjoys what he does. The whole team at the Dealership was friendly and great to work with. Very impressed.

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DealerRater Nov 5, 2020

Clem went above and beyond with his customer service from the second I inquired and throughout the entire process! We couldn’t be more thrilled with our new Jeep!

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DealerRater Nov 4, 2020

Have bought my last 5 or 6 trucks and cars from F L A and have always been happy with my vehicles and service on them when needed. No mechanic other than dealer mechanics have ever worked on my vehicles (and being reliable GM vehicles that wasn’t very often) Everyone one of the salesman I’ve dealt with over the years were good honest people, but Clem I believe was the most knowledgeable about all the accessories on all the different models without having to look them up. He took the time to explain how to set everything up and how ...

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DealerRater Oct 29, 2020

This is the second car I have bought from Clem and the dealership. Both of my experiences have been quite good. Everyone is friendly, knowledgeable and helpful.

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DealerRater Oct 20, 2020

Celm work with me on the purchase of my 2020 truck . We had problems with getting authorization number. Problem happen but it’s how you handle them is what’s important to me. How Clem handle the problem even though it was out of his control is what impresses me. The way clam Keep professional though out the transitions he and Rock keep me informed though out the process. I will tell my family and friends about the great experience. Thanks again

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DealerRater Oct 13, 2020

Smooth. Clem was a pleasure to work with. He made my buying experience the best one I have ever had while purchasing a vehicle. Quality.

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DealerRater Oct 11, 2020

Super friendly and helpful, Clem did a great job with helping me. Financing was quick and simple Jason made everything go smooth. Outstanding service all around.

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DealerRater Oct 4, 2020

Clem our salesman was a joy to work with! Very friendly knowledgeable and helpful. Jason in finance very friendly knowledgeable and helpful. They know their stuff at Forest Lake Chevrolet! They didn’t pressure us like other salesman like to do. Definitely was a great experience at Forest Lake and would definitely recommend and buy from again!!

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DealerRater Sep 30, 2020

Clem was very professional. Thank you for keeping me entertained with the little cute stories while I waited for my loan approval. I will definitely recommend you to friends and family. You took extra time to get me accustomed to the cool features of the car.

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DealerRater Sep 28, 2020

We have purchased multiple vehicles and referred many friends to Clem and Wilcox Forest Lake Chevrolet Cadillac! Great customer service and a great environment. We will continue to buy our General Motors products here. Thank you Clem.

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DealerRater Sep 22, 2020

Excellent buying experience. Great people to work with. I was a out of state buyer and they made the transaction very easy to do. I will be dealing with FLAG again in the future.

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DealerRater Sep 17, 2020

Super friendly and helpful, Clem did a great job helping me with this car, and the finance was really simple and easy. Definitely would recommend forest lakes Chevy and Cadillac

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DealerRater Sep 8, 2020

Everyone was very friendly. I love my new GMC TERRAIN SLT . Thanks ........ everything went very smooth. Even the financial part of it went smoothly. It helped having excellent credit.

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DealerRater Sep 7, 2020

Third time working with Clem and he's a gem! Professional, friendly, focused on our personal wants, high attention to detail, great to work with again. Thank you!

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DealerRater Sep 4, 2020

Thank you, Clem Schiele. This is the third vehicle I've bought from Forest Lake Chevrolet. It was great working with you on our 2014 Ford. You answered all our questions about the vehicle, and lead us through the process in a knowledge way so that we could understand all aspects of purchase. And a big Thank you to Jason in the finance department. The question is would return to Forest Lake Chevrolet buy my next truck? You bet I would. Again, THANK YOU.

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DealerRater Sep 1, 2020

I would like to say thank you and I appreciate the excellent service that you provided. I couldn’t be more excited to drive my dream car.

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DealerRater Aug 29, 2020

Outstanding service working with Clem, Rock and Jason with my trade in and purchase. Always a pleasant experience and hassle free when purchasing from these guys.

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DealerRater Aug 28, 2020

Clem is a gem! Got there at three, found a truck that we wanted, Bam! we were out of there in a matter of hours. Clem was very professional along with his finance guy, and I will refer him to all my coworkers!

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DealerRater Aug 20, 2020

They were very accommodating and kind. I enjoyed my experience with all of the employees involved in the process. Thank you for all of your help.

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DealerRater Aug 20, 2020

Garrett is my number 1 sales manager who always helps me find my best XT5. Clem was very helpful introducing my wife & I to our new 2020 Cadillac XT5. Excellent & professional service.

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DealerRater Aug 15, 2020

We bought a 2014 Silverado from Forest Lake Chevrolet Cadillac and were very pleased with sales rep Clem and the service department. We bought a 2020 Equinox from Clem, we’re very pleased with his salesmanship and look forward to outstanding servicing of this vehicle also.

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DealerRater Aug 15, 2020

I have been looking for a truck for several months. Talked with Clem Schiele and we set up an appointment. I was very please at how I was treated and I found an awesome Chevrolet truck that fits my needs. Thank you Clem for all your expertise.

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DealerRater Aug 11, 2020

Thanks guys, Clem went the extra mile on a used highly sought after Yukon, and we got the deal done. Thanks again. The Pearson's.

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DealerRater Aug 9, 2020

Clem spent almost the entire day yesterday showing me vehicles, taking me on test drives and again today when I finally made my decision. He stayed with me through out the entire process!! His Manager Rock Hauser spent alot of time with me also making sure I made the right decision!! Everyone should do business with this organization--they treat you right!!!!

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DealerRater Aug 8, 2020

Clem was able to find the car we wanted with the options we wanted. Very thorough knowledge of touch screen in regard to setting up our I phones and educating us on systems. Very personable, inviting and followed all protocols of masks and CDC guidelines while working with us. Thanks for that it meant a lot to we immunodeficient folks! Clem did research regarding potential towing behind our RV to help us make the best choices for our needs.Thank you so mych

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DealerRater Jul 30, 2020

Clem was very helpful in finding a new car for my wife. She chose the chevy Malibu with Red line package and just loves it.

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DealerRater Jul 30, 2020

Clem went above and beyond making sure this was a stress free and enjoyable experience. He spent time going through multiple cars that would fit my needs so I could choose the right one for my family. He was kind, patient, and knowledgable. Karen made the paperwork side of things quick and easy. She explained everything thoroughly and made financing smooth.

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DealerRater Jul 28, 2020

Clem and Justin were extremely patient while my 3 year old daughter and I spent close to 5 hours in the dealer looking at trucks. My daughter was treated so well. We ended up leaving with our dream truck that day. Thank you!

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DealerRater Jul 27, 2020

Clem did a great job working with me. He came in on his day off to make the sale. I'd work with him again.

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DealerRater Jul 19, 2020

Clem took very good care of me. He explained everything to me from the features of my car, all the way up to the monthly payments. When I walked out the door I was very satisfied and happy after walking away with my keys in my hand. I would recommend Clem in a heart beat when it comes to buying a car.

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DealerRater Jul 17, 2020

Our second purchase at FLAG and found them to be easy and efficient to work with, up front pricing and quality vehicles in there inventory.

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DealerRater Jul 15, 2020

We had a fantastic buying experience with Clem at Forest Lake Chevrolet. He is so knowledgeable, patient, kind and thorough. Thanks Clem and Forest Lake Chevrolet!

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DealerRater Jul 15, 2020

Clem Schiele was very professional and helpful. We never felt any pressure. We came to purchase a vehicle and Clem helped us pick the right one. I would definitely return for another vehicle.

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DealerRater Jul 14, 2020

Clem was timely in response to my inquiry and very personable and helpful to me and my husband through the purchasing process. Thank you, Clem and dealer team!

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DealerRater Jul 9, 2020

Everyone that we worked with was great, Clem and Karen were willing to help any way they could. They even fed my friend Becky lunch! love my new Jeep and look forward to coming back in the future!!!

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DealerRater Jul 3, 2020

Friendly helpful and happy to help. They always seemed they were willing to make it the car and finance work for your needs. Thank you!

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DealerRater Jun 30, 2020

Great experience! Dondo and Karen were wonderful to work with! I could not be more pleased with my purchase or my experience. Thank you both!

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DealerRater Jun 30, 2020

It was a nice place to do business ,but didn't see dents in cab was not happy about it didn't notice them till I got home,over all I probably come back again

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DealerRater Jun 28, 2020

Dealership is very welcoming and Clem was very professional, very knowledgeable and pleasant to work with! He took his time to answer all questions and told us to call if we had any issues!

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DealerRater Jun 27, 2020

Clem is a class act salesman and extremely helpful and knowledgeable. He assisted every step of the way and was great to work with. Karen in Finance was also super nice and knows her stuff! There were a couple issues with the vehicle and they worked with me to resolve in a fair manner.

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DealerRater Jun 17, 2020

Clem was great to deal with. He was extremely helpful and knowledgeable! Thank you Clem and Chris in finance! I will definitely be coming back to Forest Lake Chev!

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DealerRater May 31, 2020

Everyone was very helpful and made the entire process so easy for me thank you all so much. Extra thank you to Clem and Mr.Sumner!

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DealerRater May 29, 2020

It was a good experience. No pressure, went smoothly and sales and finance worked together so we didn’t have to wait long for the process of trading in our car, purchasing, and financing.👍

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DealerRater May 27, 2020

I had an awesome experience at FLAG. I worked with a car salesman named Kevin Carlson! He hooked me up with a great new ride. He was patient, not pushy!

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DealerRater May 27, 2020

It was worth the drive from Wisconsin. Clem was super helpful and patient and explained everything very well to make us feel like we were making the right decision. We will be back for sure!

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DealerRater May 21, 2020

Clem was great to deal with. Found the right vehicle for me. And everything went quick and easy. Chris in finance was awesome. Would recommend both

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DealerRater May 18, 2020

Clem was excellent to work with and very responsive. He had everything ready when I arrived to pick up my new truck. I'll work with Clem again!.

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DealerRater May 17, 2020

Thank you Clem for all your help on our purchase. We are very happy with the attention and professionalism of every one at this dealership.

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DealerRater May 15, 2020

Micheal B. and Karen were both AMAZING people to work with. I don’t know much about cars, so it was great hearing that they were going to be honest with me. Would highly recommend them to anyone that steps into the business.

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DealerRater May 9, 2020

The salesman was very kind and knowledgeable of the pick up and helpful in every way possible I took care of everything nicely thank you have a great day

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DealerRater Mar 30, 2020

Traded in my leased 2017 Suburban for a financed 2020 Traverse. Very happy with the whole process with both the personal service and the vehicle.

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DealerRater Mar 28, 2020

Clem is exactly the type of person I want to deal with when purchasing an automobile! Very genuine and knowledgeable, polite, and welcoming! He patiently answered all of our many questions and not once did he resort to the high pressure pushy tactics I've been all to familiar with at some dealerships. Just good honest information and excellent service. Even though we arrived somewhat close to closing and needed almost an hour past closing to finish everything up, Clem and everybody else at Forest Lake Chevrolet Cadillac were professional and helpful. Couldn't ask for more in this business! ...

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DealerRater Mar 24, 2020

Perfect service from start to finish! Clem and Karen were pleasant to work with and made the process so easy. We are so happy with our purchase and the service from this awesome team! Thank you!

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DealerRater Mar 20, 2020

Clem is a true professional-kept me updated during this process via text and phone calls. I will be back in the future. Thanks clem

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DealerRater Mar 16, 2020

A few weeks ago I was searching for a 1 year old Yukon. Foreat Lake Chevy had a number of them in stock, so I reached out via phone and was lined up to meet with Clem Schiele - the receptionist said he was fantastic to work with. We arranged an appointment time as we would be driving down from Fargo/Moorhead, and Clem reached out the day before to verify the appointment. Along the way we stopped at a couple dealerships to look at pickups in order to compare them to Yukons. By the time we arrived at Forest Lake ...

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DealerRater Mar 15, 2020

We had such a fantastic experience working with this team at Forest Lake Chev/Chrysler. We would highly recommend this dealership! Their help in securing us into a vehicle after an accident. Brad & Kerry

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DealerRater Mar 15, 2020

We came in and told Clem what we were looking for. He was able to find what we wanted right away. He was very good to work with.

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DealerRater Mar 9, 2020

Like many others arrived for appointment on time and waited for finance my salesman was great Clem and i could of asked for a better finance man the Chris totally happy with the the end product thank you guys loving my new kitty lol

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DealerRater Mar 8, 2020

Clem was amazing! He made us feel like his only customer. Every step of the process was made easy and we definitely felt like our business was appreciated. We’ll definitely be back!

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DealerRater Mar 8, 2020

Arrived for our appointment with Clem at 11am on Friday 3/6/20. Left your dealership at 3:40pm. This was due to waiting for finance.

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DealerRater Mar 5, 2020

I've was searching for a new Chevy Blazer and I was looking for the best deal and I FINALLY found it at Forest Lake Chevrolet. At age 55, I suspect I've bought at least 30 new cars between my wife and I. I'm "fiscally conservative" (some call me cheap). 😉 About now, I could teach a course on it. As in, I know more about their business model than most sales people. Additionally, I normally know more about the specific car than they do. Worse yet, all too often, the aggressive advertised price you see doesn't apply ...

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Cars May 15, 2019

Clem made sure that we got what we wanted for our vehicle. He was super easy to work with and everything was up front. Thanks for the experience and we will recommend Clem and the entire friendly staff at Forest Lake Auto Group.

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Cars Dec 19, 2018

Great’ Work was completed in a timely manner. Car is like new again!

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Cars Jul 18, 2018

Wonderful full service buying experience. My sales person, Louis Sorell, is amazing, friendly and dedicated. He found the perfect vehicle for me. Rock Hauser worked hard to get me all of the discounts and the monthly payment I wanted.


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